Meet Our Team

Susie Aft, MSN, RN, CPHQ

Senior Ambulatory and Hospital Consultant

Susie Aft, MSN, RN, CPHQ has over 20 years of experience in clinical and quality improvement for healthcare organizations.  She started her career in healthcare as a Registered Nurse obtaining a Masters in Nursing from Western Carolina University, Bachelors in Nursing from Emory University and a Bachelors in Biology from Agnes Scott College.  Susie is a Certified Professional of Healthcare Quality (CPHQ) with over 17 years of experience in quality improvement, patient safety, risk management, medical staff services, and project management as well as administrative operations.   

Areas of Expertise:

  • The Joint Commission
  • DNV/ISO 9001
  • College of American Pathologists
  • Rural Health Centers
  • Accreditation/regulatory compliance of hospitals, critical access hospitals, rural health centers, home health/hospice
  • Quality and Process Improvement
  • Patient Safety including Root Cause Analysis/Apparent Cause Analysis
  • Risk Management
  • Infection Prevention and Control
  • Medical Staff Services
  • Medical Staff Peer Review
  • High Reliability Organizations
  • HIPAA/Privacy Compliance
  • Diversion investigations
  • QIO investigations/action plans
  • Chart abstraction/required quality improvement reporting programs
  • Educational and leadership development
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